Last updated: April 2026
These Terms & Conditions ("Terms") govern your use of LTCue software and related services provided by Brendan Lyons ("we", "us", or "our"), a sole proprietor operating from Alberta, Canada. By downloading, installing, or using LTCue, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the software.
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase a license or agree to these Terms. By using LTCue, you represent that you meet this requirement.
LTCue is licensed, not sold. Upon purchase, we grant you a non-exclusive, non-transferable, revocable license to install and use LTCue on one (1) computer at a time. You may deactivate your license and reactivate it on a different machine at any time through the app. Your license key may not be active on more than one machine simultaneously.
You may not:
We reserve the right to revoke your license if these terms are violated.
LTCue offers a free trial with limited functionality. The trial allows you to evaluate the software before purchasing a license. Trial limitations include restricted layers, clips per layer, single engine mode only, and 30-minute session time limits. No credit card is required for the trial.
LTCue is a one-time purchase at the price listed on our website. All prices are displayed in USD and are exclusive of applicable taxes. Sales tax, VAT, or GST will be calculated and applied at checkout based on your location.
Payment is processed by our merchant of record, Lemon Squeezy (Lemon Squeezy, LLC). By completing a purchase, you also agree to Lemon Squeezy's Terms of Service.
We offer a 14-day money-back guarantee. If you are not satisfied with LTCue for any reason, you may request a full refund within 14 days of your purchase date. To request a refund, email support@ltcue.app with your order number.
Refunds are processed to your original payment method via Lemon Squeezy and typically take 5–10 business days to appear. After the 14-day window, refunds are not available. We encourage you to use the free trial to evaluate LTCue before purchasing.
Upon refund, your license will be deactivated and you must uninstall the software.
Your license includes free updates for the lifetime of the major version you purchased (e.g., all v1.x updates). Major version upgrades (e.g., v1.x to v2.x) may require a separate purchase or upgrade fee, which will be communicated in advance.
Licensed users receive email support at support@ltcue.app. We aim to respond within 2 business days. Support covers installation, configuration, and troubleshooting. Support does not cover Resolume Arena configuration, audio hardware setup, or general production consulting.
LTCue is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the software will be uninterrupted, error-free, or free of harmful components. You acknowledge that LTCue is used in live production environments and you are responsible for maintaining appropriate backup procedures and contingency plans.
To the maximum extent permitted by applicable law, in no event shall Brendan Lyons be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or production time, arising out of or related to your use of LTCue, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from your use of LTCue shall not exceed the amount you paid for your license.
LTCue is designed for use in live production environments. However, you acknowledge that no software is infallible. You are solely responsible for testing LTCue in your specific environment before relying on it during a live show. We strongly recommend maintaining manual backup procedures for all critical cues.
LTCue, including its code, design, documentation, and branding, is the intellectual property of Brendan Lyons. Nothing in these Terms transfers any intellectual property rights to you beyond the license granted in Section 2.
LTCue incorporates open source software components, which are listed in our Open Source Notices. These components are subject to their own license terms. LTCue is designed to work with Resolume Arena but is not affiliated with, endorsed by, or associated with Resolume BV.
We may terminate your license if you breach these Terms. Upon termination, you must cease all use of LTCue and uninstall the software. Sections 10, 11, and 14 survive termination.
These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.
We may update these Terms from time to time. We will notify users of significant changes through the app or via email. Continued use of LTCue after changes constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at: