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Terms of service

Last updated: July 14, 2026

These terms govern your use of LTCue (the "Software") and the LTCue website at ltcue.app. By purchasing, downloading, or using the Software, you agree to these terms. Purchases are processed by Lemon Squeezy as merchant of record; your license to use the Software is granted by the developer, Brendan Lyons (the "Developer", "we").

1. License grant

Upon purchase, you receive a non-exclusive, non-transferable license to install and use LTCue on machines you personally own and use. The license permits installation on multiple personal machines (e.g., a studio computer and a show laptop) for use by you, the licensee. Concurrent use of one license by multiple individuals is not permitted.

The trial version may be used freely for evaluation purposes within the session limits described in the app.

2. Restrictions

You may not:

  • Distribute, resell, sublicense, or transfer the Software or your license key to any third party
  • Bypass, disable, or attempt to circumvent the license validation mechanism, or use the Software with a license key you did not lawfully obtain
  • Reverse engineer, decompile, or attempt to extract the source code, except as expressly permitted by applicable law (e.g., for LGPL-licensed components, in accordance with their licenses)
  • Remove or alter copyright, trademark, or other proprietary notices
  • Use the Software in a manner that violates applicable laws

3. Updates

Your purchase includes lifetime updates within the v1.x release series. A future major version (v2.0 or later) may be a paid upgrade. We may, at our discretion, offer existing license holders a discount on major upgrades.

Updates are provided for as long as we actively maintain the Software. We reserve the right to discontinue development at any time; if we do, all previously released versions and updates remain available to license holders.

4. Refunds

We offer a 14-day money-back guarantee. To request a refund, email support@ltcue.app with your order number within 14 days of purchase. Refunds are processed by Lemon Squeezy, our merchant of record, and typically appear in your account within 5-10 business days.

5. Privacy

Your use of the Software and this website is also subject to our Privacy Policy, which is incorporated into these terms by reference.

6. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.

Some jurisdictions do not allow the exclusion of implied warranties or conditions, so some of the above exclusions may not apply to you. Nothing in these terms excludes, restricts, or modifies any statutory right, warranty, or condition that cannot lawfully be excluded, including any rights you may have under the Consumer Protection Act (Alberta) or similar legislation in your jurisdiction.

7. Limitation of liability and production use

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SOFTWARE. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SOFTWARE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE LICENSE.

You acknowledge that live production environments carry inherent operational risk and that the Software is a tool assisting in that environment, not a guarantor of any outcome. To the maximum extent permitted by applicable law, we are not liable for lost revenue, cancelled performances or events, broadcast interruptions, or reputational harm arising from any failure or malfunction of the Software during a live production. You are responsible for testing the Software in your specific production environment before relying on it in a live show, and for maintaining appropriate backup and contingency procedures.

TO THE EXTENT THAT ANY WARRANTY, CONDITION, OR LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY THAT LAW. NOTHING IN THESE TERMS LIMITS ANY RIGHT YOU MAY HAVE THAT CANNOT LAWFULLY BE LIMITED.

8. Indemnification

You agree to indemnify and hold harmless the Developer from and against any third-party claims, damages, liabilities, and reasonable expenses (including legal fees) arising from your use of the Software in violation of these terms or applicable law, including in connection with any content you play back, display, or distribute using the Software.

9. Termination

This license is effective until terminated. We may terminate it if you materially breach these terms. Upon termination, you must cease all use of the Software and destroy all copies in your possession. Upon termination for cause, we may deactivate your license key, preventing further validation of the Software. Sections 6, 7, 8, and 10 survive termination.

10. Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute arising under these terms shall be resolved in the courts of the Province of Alberta, and you consent to the exclusive jurisdiction of those courts.

11. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via email to active license holders and posted on this page with an updated "last updated" date. If you do not agree to updated terms, you may stop using the Software and contact us within 30 days of the change regarding your license. Continued use of the Software after the effective date of updated terms constitutes acceptance.

12. Contact

Questions about these terms: support@ltcue.app