Last updated: April 2026
LTCue ("we", "our", or "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
When you activate a license, we collect:
LTCue periodically checks for software updates. This sends:
No personal information is transmitted during update checks.
We do not collect:
We use collected information only to:
We do not sell, rent, or trade your personal information to third parties. We only share data with the third-party service providers listed below, and only as necessary to operate LTCue.
Our website (ltcue.app) may use essential cookies set by Cloudflare for security and performance purposes (such as bot protection). We do not use analytics cookies, advertising cookies, or any other tracking cookies. The LTCue desktop application does not use cookies.
We use the following third-party services to operate LTCue:
Our merchant of record, payment processor, and license management provider. When you purchase a license, Lemon Squeezy processes your payment, handles sales tax/VAT collection, and stores purchase information. Lemon Squeezy may collect your name, email, billing address, and payment details. For the purposes of data protection law, Lemon Squeezy acts as an independent data controller for payment processing and as a data processor on our behalf for license management.
View Lemon Squeezy's Privacy Policy →
Our website (ltcue.app) is hosted on Cloudflare Pages, and software downloads are served from Cloudflare R2 storage. Cloudflare may collect standard web server logs including IP addresses, browser type, and pages visited. We use Cloudflare for performance and security, not for tracking or analytics.
View Cloudflare's Privacy Policy →
We host update version information on GitHub Gist. When LTCue checks for updates, it makes a request to GitHub's servers. No personal information is included in this request.
View GitHub's Privacy Policy →
You have the right to:
To exercise these rights, contact us at support@ltcue.app.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your personal data may be transferred to and processed in Canada and the United States, where our service providers operate.
Under the General Data Protection Regulation (GDPR), the lawful basis for processing your data is:
In addition to the rights listed above, GDPR grants you the right to:
For GDPR-related inquiries, contact us at support@ltcue.app.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. You have the right to know what personal information we collect, request its deletion, and opt out of the sale of your personal information.
As stated above, we do not sell your personal information to third parties. To exercise your CCPA rights, contact us at support@ltcue.app.
As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and disclose personal information only for the purposes identified in this policy and with your knowledge and consent. You may withdraw consent at any time by contacting us, though this may affect your ability to use LTCue.
In the event of a data breach that poses a real risk of significant harm to individuals, we will notify affected users and applicable regulatory authorities within 72 hours of becoming aware of the breach, as required by GDPR and PIPEDA.
We implement appropriate technical measures to protect your information. License data is stored encrypted on your local machine. Communications with our servers use HTTPS encryption.
LTCue is not intended for use by anyone under 18 years of age (or the age of majority in their jurisdiction). We do not knowingly collect information from minors.
We may update this privacy policy from time to time. We will notify users of significant changes through the app or via email.
LTCue is built with the following open source software. Where required by their licenses, we acknowledge their use here and provide access to their license texts and source code.
LTCue uses Qt and PySide6 for its graphical user interface. Qt and PySide6 are © The Qt Company Ltd and contributors, licensed under the GNU Lesser General Public License v3 (LGPLv3). Source code is available at code.qt.io. LTCue does not modify PySide6 or Qt.
LTCue uses libltc for SMPTE/LTC audio decoding. libltc is © Robin Gareus, licensed under the GNU Lesser General Public License v3 (LGPLv3). Source code is available at github.com/x42/libltc. LTCue does not modify libltc.
LTCue also uses the following libraries under permissive open source licenses:
For privacy-related questions or concerns, contact us at: